PRO IT Casual Support arrangements allow a client who requires infrequent access to IT support to schedule and pay for support as-they-go. Support requests are raised via the PRO IT Helpdesk and scheduled for the next available support engineer.

The key features of a PRO IT Casual Support arrangement include:

  • Support requests raised via the PRO IT Helpdesk and scheduled as availability permits
  • Adhoc helpdesk service
  • Remote support as available (may be limited)
  • Pay-as-you-go. i.e. Time and materials based billing

Often clients who are new to PRO IT trial our services via a casual support arrangement before committing to a more strategic or longer term support arrangement.